Cancellation, Refunds and Disclaimer ยท with Nikoleta
Effective from: 26 September 2026
Seller: WITH NIKOLETA UK LTD (company number 15362816), trading as with Nikoleta, 3 Wood Row, Throop Road, Bournemouth, BH8 0DN, United Kingdom, [email protected]
PART A: CANCELLATION AND REFUNDS
Thank you for your trust. So that everything is clear before you buy, here is exactly how it works for each type of product.
1. Digital content
(recordings, meditations, recordings of Zoom sessions, online programmes, guides, interactive materials)
Digital content is made available immediately after payment. Before you buy, you expressly agree at checkout to access starting immediately after payment and acknowledge that you therefore lose your legal right to cancel within 14 days. We also confirm this in an email.
Once access has been given, we do not offer refunds.
2. Live events, workshops and retreats on a specific date
(online and in person)
For services that take place on a specific date or during a specific period, the 14 day cancellation right does not apply by law.
If you cannot attend, we do not offer a refund. You may send someone in your place. Please email their name and email address to [email protected] before the event starts.
3. Private and group sessions and mentoring
For sessions and mentoring you have the legal right to cancel within 14 days of the day of purchase.
If you want us to start a session or mentoring within those 14 days, you ask us to do so when you order or book. If you then cancel, you pay a proportionate amount for what has already been provided. Once the service has been fully provided, the right to cancel ends.
Rescheduling: a session can be rescheduled if you email us at least 72 hours before it. With later notice or if you do not attend, the session is forfeited and not refunded.
How to cancel: just send us a clear statement by email to [email protected], for example:
"I hereby give notice that I cancel my contract for the provision of the service [name], ordered on [date]. Name: [name]. Email used for the order: [email]. Date: [date]."
We will refund you using the same payment method within 14 days of receiving your cancellation.
4. Subscriptions and memberships
You can cancel a subscription at any time in your account or by email. Cancellation takes effect from the next billing period and you keep access until the end of the period already paid. We do not refund a period that has already started.
5. If we cancel
If we cancel an event, session or retreat, we will offer you a new date. If it does not suit you, we will refund the full amount within 14 days.
6. If something does not work
Nothing above limits your legal rights. If digital content does not work or does not match its description, write to us at [email protected]. We will fix it or provide it again and, if that is not possible, refund an appropriate part of the price or the full price.
PART B: DISCLAIMER
7. Information on the website
We share the information on this website in good faith and for general information purposes. It is not professional medical, psychological, legal or financial advice.
8. Health
Programmes, meditations, transmissions and sessions are a space for personal growth and self-awareness. They do not diagnose or treat any physical or mental health condition and do not replace the care of a doctor, psychologist or therapist. If you have health concerns or are receiving treatment, please speak with your doctor before you begin. Do not drive or operate machinery while listening to meditations or transmissions.
9. Results and testimonials
Everyone is different and results vary. We cannot guarantee any particular result. Testimonials on the website are the real words of real people about their personal experience. We publish them according to our Terms and Conditions (section 11.5), and anyone who wants to be anonymous tells us in advance. They are not a promise that you will experience the same result.
10. Links to other websites
The website may contain links to websites of others. We have no control over their content or privacy practices. Please read their terms before using them.
11. Artificial intelligence
We use artificial intelligence tools as a helper when preparing some texts and organising our work. The content of the programmes, meditations and sessions is created by Nikoleta, who stands behind every word.
12. Questions
If you have any questions, write to us at [email protected].